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OGÉR

Questions? We are happy to help! Contact our experts for assistance with orders, questions, and product advice.

OGÉR | Customer Service

Can I get personal advice from a style consultant at your shop?

Can I buy a giftcard?

Do you also offer women's clothing?

What makes Oger different from other clothing stores?

What payment methods do you accept?

Can I have my clothing altered in the store?

What are the contact details of your stores?

What are the opening hours of your customer service?

How can I unsubscribe from the newsletter or the magazine?

General Information

What are the shipping options and costs?

Do you ship internationally?

How long will it take to get my order?

How can I see where my package is located?

What time will my order be delivered?

I missed the delivery. What happens now?

Can I change the delivery address?

Do you offer Click & Collect?

Are orders also delivered during the weekend?

Shipping & Delivery

Can I change my purchase after I've ordered?

Will I receive a confirmation of my purchase?

Purchases

What information do I need to choose the right size?

Do you have special sizes for taller or shorter men?

Can I try on in the store before I buy something to be sure of the size?

Sizes

What is your return policy?

How can I return an item?

When can I expect my refund?

How do I get my money back after I return my order?

What are return exchanges costs?

Can I exchange an item online?

Can I exchange my purchase in-store?

Are there any exceptions to returns?

Returns

Do you also offer corporate clothing for businesses?

Can you put company logos on the clothing?

OGÉR Corporate Fashion

Under General Information, you can read about our services, payments, contact details, opening hours, and practical matters such as gift cards, alterations, and styling.

Under Shipping & Delivery, you can find details about shipping options, delivery times, tracking, delivery windows, and what to do when a delivery is missed.

Under Purchases, you can find information about modifying your order and receiving an order confirmation.

Under Sizes, you can find information about choosing the right size, special sizing options, and the possibility to try items on in-store.

Under Returns, you can find information about our return policy, how to return an item, refunds, return costs, and the options for exchanging items both online and in-store.

Under OGÉR Corporate Fashion, you can find information about our corporate clothing solutions and the option to personalize garments with company logos.