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Shipping & Delivery

What are the shipping options and costs?

At OGÉR, we offer free shipping within the Netherlands and Belgium. For international shipments, a different rate is applied based on the destination. During the Sale/Outlet period, we charge a shipping fee of €5.95. This is due to the increased hand

Do you ship internationally?

Yes, we offer shipping to all countries in the EU, which will be shipped with DHL or UPS.

How long will it take to get my order?

In the Netherlands and Belgium, we have an average delivery time of about 1 to 4 business days after you order.

How can I see where my package is located?

Once your package has left our store, you will receive a tracking number by email. This allows you to track your order.

What time will my order be delivered?

In the Netherlands, we use PostNL, DHL and UPS and they generally deliver orders between 09:00 - 18:00. This is very dependent. Of course, it may happen that an order is delivered earlier or later. These are only indicative times! If you are not at h

I missed the delivery person. What now?

This is very annoying. The delivery driver will take the package directly to the nearest parcel location which you will of course be notified of. You can see where your package was delivered on the bill left by the delivery service! Did you not recei

I placed an order. Now what?

What an excellent choice! Now you can sit back and relax and we will make sure your package is delivered to you as soon as possible. 1. You will receive confirmation that your order has been successfully placed. 2. We will search for your product(s),