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Returns

What is your return policy?

We accept returns within 14 days of receiving your order. Please make sure the items are unworn and in their original condition. If your return is accepted, you will be notified by email. Your refund will be processed and automatically applied to you

How can I return an item?

You can submit a return request using the following link: https://oger.returnista.com/. With just your order number and email, you can arrange everything here. Should you still get stuck in this process, do not hesitate to reach out to our customer s

When can I expect my refund?

Once we have received and approved your return we will notify you. The refund will then be automatically credited to your chosen payment method. Please note that this may take several working days.

How do I get my money back after I return my order?

You will get your money back the same way you paid. Did you pay with iDeal? Then you can expect the purchase amount on the same bank account. If you paid by credit card, we will transfer the purchase amount back to your credit card. We use the statut

What are return exchanges costs?

Through this portal, you can easily register your return: https://oger.returnista.com/. We kindly ask you to enter your order number and email address. Based on this information, the return costs will be calculated. These costs are at the customer's